The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Wash 30-40 degrees in machine but don't tumble dry
Contact sales@tunuprints.com for details
Most products will have it in their description- if not just drop us a message. We normally respond instantly, unless the time difference is so much that we're asleep, in which case as soon as we get up we respond
We Take The Environment Seriously
Try our new Eco friendly delivery. We send all eco friendly delivery orders on a Monday to try and limit the transportation use for our shipments. We also will offset the carbon for the transportation used.
All orders sent via Eco Friendly delivery will be send in a biodegradable package too
We also take steps in our production process to limit our wastage. All the waste fabric is used to make patchwork items.
Tunu Prints fashion is luxury. Luxury because everything is made by hand. We do NOT mass produce.
Our prices reflect the TLC that goes into our products. We make our items with quality fabric and to deliver something truly exquisite.
Our items are ethically produced in Africa by local and young skilled women and men with locally sourced products.